Returns & Exchanges
At VICI Collection, we want you to love your purchase, but we understand if things don’t work out. We offer returns for store credit on unworn, unwashed items with tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
After completing the online request, download and print the prepaid shipping label provided via email.
Package Your Items
Securely pack your items in the original packaging or a sturdy mailer, ensuring all original tags are still attached and the packing slip is included.
Drop Off and Track
Drop off your package at the designated carrier location and keep your tracking number handy until your store credit is issued.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing